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RavenDevFecha de consulta 29 de mayo de 2024, 18:24
Buen día, tengo una consulta, si adquiero un plan anual, es posible que emitan una factura?
soy de Ciudad de México -
Rose Jotform SupportFecha de respuesta 29 de mayo de 2024, 18:36
Hi RavenDev,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, your invoice can be viewed and downloaded from your account's billing page. However, it will only be available after the upgrade. Let me show you how to view your invoices:
- Click on your Avatar at the top-right part of the page.
- Select Settings.
- Click the Billing section and scroll down a bit.
- Click on View to reveal your list of invoices.
Let us know if there’s anything else we can help you with.