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JhonattanCabralesLaraFecha de consulta 29 de mayo de 2024, 10:55
Saludos
En la tabla Radicación de Servicios - Jotform Tables tengo una columna que dice "Estado Radicado" que siempre ha tenido por defecto el valor "En espera".
Sin embargo, desde hoy las nuevas entradas salen en blanco a pesar que la configuración de la columna no ha cambiado:
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Shirized Jotform SupportFecha de respuesta 29 de mayo de 2024, 13:15
Hi JhonattanCabralesLara,
Thanks for getting back to us. I'm sorry this has happened. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I cloned your form and tried to replicate the issue, but everything worked the way it should. Check out my results in the screenshot below:
It automatically adds the default value to the Single Selection column. Can you try manually removing the options and adding them again to see if the issue persists? Once done, set the default selected value off and on.
If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.
Keep us updated and let us know if you need any more help.