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idoctipiFecha de consulta 28 de mayo de 2024, 16:13
Como puedo agregar a una persona con cuenta de jotform a un formulario mio? tengo cuenta premium y solo me deja compartir el link y tiene una duracion de 72 hs
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Mafe_M Jotform SupportFecha de respuesta 28 de mayo de 2024, 16:23
Hi idoctipi,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, We have a new update wherein new collaboration links will expire within 72 hours. Previous collaboration links created 72 hours before the implementation are expired, and a new link need to be created. The ones created later will expire according to the 72-hour rule. One more thing to note that when you click on the Refresh icon on the menu, a new link is generated, making the previous link invalid. At this is time, there is no way to changes this. If you want to benefit from unlimited collaboration, you can upgrade to the Enterprise plan.
Sharing the Collaboration link with your teammates is really easy. Let me show you how:
- On the top right side of the Form Builder page, click on Add Collaborators.
- In the window that pops up, click on Copy Link.
Let us know if you need any more help.