El envío del formulario se retrasa y a veces muestra "Jotform no está disponible actualmente".

  • GrupoPapelesa
    Fecha de consulta 28 de mayo de 2024, 12:11

    Estimados

    Buenos días, estoy presentando inconvenientes en el formulario "Gestión Telemarketing" , el cual al esta demorándose en cargar y gestionarse, por momentos presenta un error en la pagina que dice "Joftorm is currently unavaible - Please try again" podrían indicarme si es departe de ustedes?

  • Joeni Jotform Support
    Fecha de respuesta 28 de mayo de 2024, 12:26

    Hi Yolanda,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I cloned your form and tried to replicate the issue, but everything worked the way it should. I was able to submit the form normally and without noticeable delays. Check out my results in the screencast below:

    El envío del formulario se retrasa y a veces muestra Jotform no está disponible actualmente Screenshot 20 I've gone ahead and cleared your form caches to refresh the form. Can you please try again to see if it makes any difference?

    Give it a try and let us know how it goes.