Account still shows overlimit after deleting submission data

Necesito continuar con mismo paquete y borrar la informacion de los formularios necesarios para continuar con actual paquete, no deseo subir de paquete, de lo contrario cancelare todo el servicio de no ser posible.

Hello gemmer,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. I have recalculated your account limit and cleared your form cache. You should not see the overlimit message now.

Let us know if there’s anything else we can help you with.