How to increase response rate of form

Desde hace unos años, nos encontramos que mandamos la encuesta de calidad a nuestros clientes mediante un enlace y el nivel de respuestas es muy bajo, es por esa razón que no planteamos que incrustarlo en el mail sería mejor, pero nos comentasteis que no lo recomendabais.

Nos podríais ayudar a encontrar la mejor forma de confeccionar la encuesta, para aumentar el % de respuestas?

Muchas gracias,

Laura

Hi Laura,

Thanks for reaching out to Jotform Support. If your customers are not responding to your surveys, there could be various reasons behind it. Some customers may be so dissatisfied that they refuse to engage with you or listen to any explanations, as they have no intention of returning to your brand. On the other hand, customers who are happy with your product do not feel the need to express any concerns, as it is a well-known fact that unhappy customers tend to be more vocal than satisfied ones. I would recommend you review the articles below which could help in increasing your form's response rate:

• 5 ways to boost completion rates for conversion forms.
• How to increase survey response rate.
• Five Widgets That Can Improve Your Response Rate.

Reach out again if you need any other help.