Cómo configurar los ajustes del correo electrónico?

  • lgarnica
    Fecha de consulta 22 de mayo de 2024, 15:26

    Hola buen día, no puedo configurar mi correo como remitente en este sitio. Ya hable a la empresa donde tenemos el dominio contratado y me dicen que ustedes me deben ayudar pues no saben que información se debe poner o como deshabilitar SSL.

  • Cyrus Jotform Support
    Fecha de respuesta 22 de mayo de 2024, 15:52

    Hi lgarnica,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, can you explain a bit more about the issue configuring your email so we can help you with it? If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.