No he hecho nada malo, tampoco estoy pidiento datos internos de las personas

  • USDT
    Fecha de consulta 20 de mayo de 2024, 21:54

    No estoy pidiendo datos personales a las personas, solo su nombre y correo electronico y celular para poder identificar a las personas

  • Joshua_T Jotform Support
    Fecha de respuesta 20 de mayo de 2024, 22:35

    Hi USDT,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I am sorry you are having trouble with this. When I checked our system, I saw that your account got suspended because our system detected that your form 241406758576668 is offering a Fake Service.

    We can delete this form and reactivate your account, and keep in mind that deleting the form would also mean deleting the associated data.

    But, if you are a legitimate company that is offering this service, please send us the following details:

    • The URL where your form/s is/are used.
    • Provide any document that will support your claims.
    • Your website or proof of affiliation to any banking institution.

    Send all of these to reviewers@jotform.com with Thread # 15072961 as the subject. One of our colleagues will get back to the customer about the status of their account.

    Reach out again if you have any other questions.