Forms and Submission Data Expiration Inquiry

  • despachocynthia
    Fecha de consulta 20 de mayo de 2024, 16:24

    ¿los formularios y sus respectivas respuestas están siempre disponibles o existe un límite de tiempo?

  • Anna Jotform Support
    Fecha de respuesta 20 de mayo de 2024, 18:29

    Hi Cynthia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I understand that you want to know if there is an expiration on the forms and the submissions that the form received.

    The answer is no, the submission data and the form that is built on your account don't have an expiration. Unless you delete them, they will always stay on the submissions table or the Inbox of your form. Also, deleted submissions and forms will stay on the system for 30 days before it gets completely purged. You can check out the related guides below for more information:

    Reach out again if you have any other questions.