Correo electrónico de bienvenida

Hola, necesitaría ayuda para que me indiquéis cómo programar el formulario para que se envíe el correo electrónico de bienvenida que está creado, ahora no está llegando ninguno.

Gracias!

Hi mytreelanding,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question. Can you explain a bit more about the issue, so I can get a better idea of what's happening? This guide will show you how to do that. Also, it would help us if you can share the form URL. If you are referring to the autoresponder email. Let me show you how to set that up:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left side of the page, click on Emails.
3. Now, click on Add an Email.
4. Then, select Autoresponder Email.
5. Customize the options the way you want them, and you’re done.

​​ Reach out again if there’s anything else we can help you with.