Run out of Quota error is showing on my forms

  • Sonera
    Fecha de consulta 20 de mayo de 2024, 8:43

    Buenos días,

    Espero que se encuentren bien. Tenemos otra vez la situación que los candidatos no pueden someter la solicitud. Déjame saber que podemos hacer en esta situación. Elimine todos los documentos en la solicitud.


    Denise Amaral Vega

    Gerente de Programas

    Email: damaral@kinesispr.org

    Tel. 787-772-8269 ext 211

    www.kinesispr.org

     

    Invest in education. Donate today! 

    www.kinesispr.org/give 

     

     

    Logo  Description automatically generated Screenshot 10

  • Raymond Jotform Support
    Fecha de respuesta 20 de mayo de 2024, 8:59

    Hi Yuisa,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I recalculated your account's usage and see that they're already below your account limits. Your forms have been restored and can receive submissions again.

    Run out of Quota error is showing on my forms Image 1 Screenshot 20

    If you often find your account reaching its limits, consider upgrading your account. We also have a guide on Understanding Your Account Usage and Limits that you can check out.

    Reach out again if you need any help.