Issue with Jotform integration to Google Docs

Hola muy buenas tardes

Estoy teniendo varios problemas a la hora de vaciar los campos de las respuestas, en la plantilla de google docs que estoy haciendo. ¿Podrían ayudarme a darle un vistazo? Aquí hice un video de pantalla para poder explicarme mejor. Les agradezco mucho su apoyo.

https://www.loom.com/share/fff8c574033e4b088778fba3436dde90?sid=ce2f1025-c3d1-4b99-afe5-7782532bcaba

Hi Jonathan,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I tested the form through a clone with the Zapier integration and it worked with no issue.

Please consider using the Automate tool on Zapier directly. You can type in Integrate Jotform to Google Docs:

Unfortunately, integrating with Google Docs is not currently a feature available with Jotform. Since you are using Zapier, please try to reach out to Zapier directly to check if mapping images and specific fields on specific area on the Google Doc is possible. You can reach out to Zapier directly here.

As a workaround, I recommend integrating your form directly to Google Drive and send the submitted data as a PDF file directly on Google Drive. Let me show you how:

6. In Form Builder, circle back to Settings at the top of the page.

7. In the Settings menu, click on the Integrations option and Google Drive integration again.

8. Now, select and connect your Google account.

You can then manually convert your submitted data as a word document. Another workaround is you can convert a PDF version of your Google document and import the file as a Smart PDF so it is automatically filled out when users submit the form. Let me show you how:

1. Click the Create Form button on your My Forms page. 
2. Choose Import Form and then Import PDF Form.
3. Now, upload your PDF file.

• Add the necessary fields and customize them using the Add Form Element menu on the left side of the page.

Sometimes, the fields that are automatically created in the PDF file will be in the wrong place. If that happens, you'll have to move and resize the fields. Check out the screencast below to see how to do that: 

Give it a try and let us know if you need any help.