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ClinilabpanamaFecha de consulta 17 de mayo de 2024, 14:29
Buenas tardes
Les escribo porque acabo de registrar un form, que no se ha utilizado y me sale como si 84 personas ya lo hubiesen completa, eso puede ser porque?
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Aries Jotform SupportFecha de respuesta 17 de mayo de 2024, 14:55
Hi Clinilabpanama,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, I checked your form 213335735376863 and the last submission made on this form was on February 2, 2024, and the form was just recently edited or updated. So the submissions that you were seeing were the old submissions. You can also use Form Analytics to see more information. Jotform has its form analytics, which get basic information like the number of submissions per day, month, year, the country where your customers submitted, the device used, conversion rates, and others. Below are the steps on how you can navigate to your form analytics.
Let us know if there’s anything else we can help you with.