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ipirangaimprensaFecha de consulta 17 de mayo de 2024, 13:10
Olá, gostaria de mudar a prévia (thumbnail) do meu Jottform quando envio o link por WhatsApp. Como faço isso?
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Harshad_P Jotform SupportFecha de respuesta 17 de mayo de 2024, 13:19
Hi Sesc,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, I understand you want to change the thumbnail when you share the form link on WhatsApp. The form logo is shown as the thumbnail, this means if you want to change the thumbnail you will need to change the form logo. Can you please change the logo of the form and it will change the thumbnail.
Give it a try and let us know how it goes.