Remove email from bounce list.

  • administracion979
    Fecha de consulta 17 de mayo de 2024, 11:24

    el correo es alejandragudiel3012@gmail.com

    Remove email from bounce list Screenshot 20

  • Silvano Jotform Support
    Fecha de respuesta 17 de mayo de 2024, 11:30

    Hi administracion979,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I've gone ahead and removed the email address from the bounce list. The email address should now be able to receive emails from Jotform.

    We also have a guide on How to Prevent Email Bouncing Related Issues & How to Remove Your Email Address From the Bounce List that you can check.

    Reach out to us if you have any other questions.