Issue with getting errors on the form

  • jmkinversiones
    Fecha de consulta 15 de mayo de 2024, 15:17

    Buenas, estamos presentando falla al momento de realizar los registros de los formularios, demora mucho al momento de realizar el envio del registro, anexo captura del mensaje que muestra.Issue with getting errors on the form  Image 1 Screenshot 20

  • Rhina Jotform Support
    Fecha de respuesta 15 de mayo de 2024, 16:05

    Hi jmkinversiones,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question. Are you referring to this form? I tested the form through a clone but could not replicate the issue.Issue with getting errors on the form  Image 1 Screenshot 30

    I checked your form and it seems the Google Maps API key is empty on your form. Please make sure to update the Google Maps API key on the Geolocation widget:

    Issue with getting errors on the form  Image 2 Screenshot 41

    If the issue still persists, can we ask for your permission to test the live form?

    Keep us updated and let us know how it goes.