Approval Flow shows "Missing Attachment" errors

Buenos días, Jotform

Para que me ayuden a ver porque me esta saliendo esas dos avenencia, la cual me dicen que falta archivo adjunto.

aunque me esta funcionando bien el sistema

gracias de antemano

Hello digipi,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But you'd have to wait until they're available again.

Now, coming back to your question, the first screenshot below shows how to delete a template/tab in the PDF Editor. If a template or tab is deleted from the PDF Editor, and that deleted template is being used in emails including the Notification Email, Autoresponder Email, or, in this case, the Email element in the Approval Flow Builder, it'll return a "Missing Attachment" error:

• Deleting a template from the PDF Editor.
• Error in the Approval Flow Builder.

You'll either need to attach a PDF to the Email elements with an error in the Approval Flow builder or disable the PDF attachment altogether. Let me walk you through how to do that:

1. Select the from the home page.
2. Expand the More option.
3. Select View Approval Flow from menu.
4. Click the Envelope icon on the Email element with the error.
5. Go to the Advanced tab of the modal.
6. Check on your preferred PDF to be attached.
7. Click Save.
8. You can also disable the Send Submission PDFs if you don't need PDF attachments.

Give it a try, and let us know how it goes.

aun desactivando el adjunto sigue saliendo la advertencia

Hello digipi,

Thanks for getting back to us. It shows as enabled on our side when I reviewed your form's Approval Flow. But since you see otherwise, please try this:

1. Enable the Send Submission PDFs toggle.
2. Uncheck, then check the Original PDF again.
3. Click Save.

Give it a try, and let us know how it goes.

el PDF esta correctamente arriba y lo que no entiendo porque salió eso si no se le realizo cambio

y necesito que este seleccionado el pdf original ya que ese es el que le llega a los colaboradores

Hi digipi,

Thanks for getting back to us. You can use Christian's instructions to select the original PDF in your approval flow.

Let us know if you have any other questions.