Use Quetzales - GTQ in the Cybersource integration

  • bvasudevan
    Fecha de consulta 14 de mayo de 2024, 19:08

    Buenas tardes,

    Actualmente soy usuario de Cybersource en Guatemala y proceso pagos en moneda local (Quetzales - GTQ). Sin embargo en la lista de monedas disponibles en la configuración de esta integración no me aparece disponible GTQ. Quiero solicitar que se pueda incluir esta moneda dentro de la integración.

    Muchas gracias!



  • Mightor Jotform Support
    Fecha de respuesta 14 de mayo de 2024, 21:56

    Hi bvasudevan,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, as I've checked, the Quetzales - GTQ is currently not supported by Cybersource to capture payments through the API. This is the reason why it's not available in the Cybersource integration.

    Let us know if you have any other questions.