Cuenta suspendida

si fue suspendida por error en cuanto tiempo tendria de vuelta mi cuenta?

Hi Maria,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I checked and merryal_90@hotmail.com is an active account. Are you perhaps referring to a different account? If yes, please share with us the email address of the suspended account.

Once we hear back from you, we'll be able to help you with this.

Ok, está bien, en inglés puede ser

Hola Ma. Fernanda,

Gracias por la paciencia, la apreciamos. He revisado la cuenta asociada al email merryal_90@hotmail.com y se encontraba suspendida por nuestro sistema automático de detección de phishing. Sin embargo, he revisado los formularios y no infringen nuestros términos de uso al momento, por lo que se ha reactivado tu cuenta.

Déjanos saber si hay algo más con lo que podamos ayudarte.