Diferencia entre las de configuración Enterprise Data Centers y Centro de Datos RGPD

  • joseatorralba
    Fecha de consulta 12 de mayo de 2024, 13:34

    Hola,

    Me gustaría saber qué diferencia existe entre las opciones de configuración "Enterprise Data Centers" y "Centro de Datos RGPD".

    Necesito que los datos estén alojados dentro de la Unión Europea, pero la opción "Enterprise Data Centers" me confunde. ¿Qué plan incluye el almacenamiento de datos dentro de la Unión Europea?

    En la captura que adjunto, puedo marcar la opción "Guardar mis datos solo en Europa (Alemania)". Pero también aparece más arriba "Monks Corner, South Carolina, USA" ¿Dónde se almacenan los datos?

    Gracias.

    Saludos

  • Angeli Jotform Support
    Fecha de respuesta 12 de mayo de 2024, 13:42

    Hi Joseph,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question. For EU users, their data should be stored in our EU server in compliance with GDPR. With the Jotform Enterprise user, they can choose the physical location of their dedicated cloud server and host their data in any part of the world — this is especially important for complying with data privacy rules and location requirements in places such as Australia, Canada, the U.K., and the EU. Whether you choose to keep your data server close to home or your audience, you’ll enjoy better security, reliability, and site latency.

    You can check out these pages about Jotform's Security and Jotform Privacy for more details.

    Reach out again if you have any other questions.