Submissions not arriving.

  • yabucoadeportes
    Fecha de consulta 11 de mayo de 2024, 10:58

    Están llenándome formularios y no están llegando. Se quedó en el formulario 100 y tengo hasta 1,000. Necesito respuesta rápido.

  • Silvano Jotform Support
    Fecha de respuesta 11 de mayo de 2024, 11:06

    Hi Samuel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I cloned and tested your form but everything was working properly as it should. I was able to receive the submission. Can I make a test submission to your form to ensure that everything is working properly and to see what's going on?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.