Bajar calidad a imagenes de PDF para enviar por correo

  • cyoyac
    Fecha de consulta 10 de mayo de 2024, 14:52

    Estimados

    Buenas tardes


    Por favor ayudarnos a bajar la calidad de las imágenes o del archivo PDF que se envía por correo al llenar un formulario , ya que nos aparece el siguiente mensaje cuando cliente elige varios productos.


    Bajar calidad a imagenes de PDF para enviar por correo Image 1 Screenshot 20


    Formulario es el siguiente : https://form.jotform.com/241266979425670

    Quedo muy atenta

    Muchas gracias

    Saludos

    Carmen

  • Angeli Jotform Support
    Fecha de respuesta 10 de mayo de 2024, 15:20

    Hi cyoyac,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience, we appreciate it.

  • Angeli Jotform Support
    Fecha de respuesta 12 de mayo de 2024, 9:00

    Hi Carmen,

    We really appreciate your patience and understanding while we’re looking into this. Unfortunately, we do not have an image compressor feature for the images in the PDF report. I'd suggest adding a PDF download link in your Notification email. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Click on Emails in the menu on the left side of the page.
    3. In the Notification Email Content, click on + Form Fields and add the PDF Link.

    Bajar calidad a imagenes de PDF para enviar por correo Image 1 Screenshot 20

    We also have a guide about How to Include a Download Link of the PDF Submission in Email Notifications that you can check out.

    Give it a try and let us know if you have any other questions.