Silver Plan Monthly Submission Question

  • Jesus Galvez
    Fecha de consulta 8 de mayo de 2024, 20:39

    En la parte que dice envios al mes 2500 significa que mensualmente recibire solamente 2500 respuestas de mis formularios o a que se refiere con 2500 de envios al mes ?


  • Marehlene_B Jotform Support
    Fecha de respuesta 8 de mayo de 2024, 23:45

    Hi Jesus,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, yes, you can receive up to 2,500 form responses from all of your forms each month. When you hit this monthly limit, you can either wait for the counter to reset on the first day of the limit reset period or upgrade your account to increase your limits. We also have a guide about Understanding Your Account Usage and Limits that you can check out.

    Let us know if you have any other questions.