How to Know the Language the Users Selected for Filtering Purposes

  • FFFS
    Fecha de consulta 8 de mayo de 2024, 9:12

    Buenos días, tengo una encuesta disponible en 3 idiomas: español, portugués e inglés. ¿Cómo puedo saber en qué idioma fue rellenado? Así puedo descartar de las distintas bases de datos para el reenvío.

    Muchas gracias

  • Anna Jotform Support
    Fecha de respuesta 8 de mayo de 2024, 11:40

    Hi Monica,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I understand that you want to know which language the user chose when filling out the form. You can add a Short Text field on the form and add a condition where the selected language will populate it. Let me show you how:

    1. In Form Builder, add a Short Text field on the form.

    How to Know the Language the Users Selected for Filtering Purposes Image 1 Screenshot 60

    2. In the orange navigation bar at the top of the screen, click on Settings.
    3. Click on
    Conditions on the left side of the screen and select Update/Calculate Field condition.

    How to Know the Language the Users Selected for Filtering Purposes Image 2 Screenshot 71

    4. Add these conditions:

    How to Know the Language the Users Selected for Filtering Purposes Image 3 Screenshot 82

    How to Know the Language the Users Selected for Filtering Purposes Image 4 Screenshot 93

    Check out the screencast below for the result:

    How to Know the Language the Users Selected for Filtering Purposes Image 5 Screenshot 104

    That's it. Give it a try and let us know how it goes.

  • FFFS
    Fecha de respuesta 8 de mayo de 2024, 11:54

    Hola, Anna:

    Gracias por tu ayuda, pero creo que no me expliqué bien. Ya envié mi formulario y he recibido algunas respuestas. Cuando descargo el reporte en Excel, quisiera saber en qué idioma se relleno cada encuesta.

    Espero haberme explicado mejor.

    Muchas gracias

  • Anna Jotform Support
    Fecha de respuesta 8 de mayo de 2024, 12:31

    Hi Monica,

    Thanks for getting back to us. Unfortunately, this is not possible without the workaround that I provided you. Also, the workaround will only work on submissions that were submitted after applying it to the form.

    Reach out again if there’s anything else we can help you with.