Request to move form to another account

  • legajosonline
    Fecha de consulta 2 de mayo de 2024, 5:10

    Buen dia.

    Quisiera mover el formulario '230753407230043' y sus envios a la cuenta de usuario 'legajos.online'. Se podra hacer?

  • legajosonline
    Fecha de respuesta 2 de mayo de 2024, 5:14

    Hello. I would like to transfer 1 form and sends to my other account please:

    Forms:

    Destinatario:

  • Neil Enterprise Support
    Fecha de respuesta 2 de mayo de 2024, 7:22

    Hi Ezequiel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I checked your form, and since you're not using any custom URL, I went ahead and moved the forms to the account legajos.online@gmail.com. Feel free to check it out now.

    By the way, if you ever use custom URLs on your forms in the future and they get transferred to another account, the old custom URL where the username of the previous account is added will not work anymore. The form will automatically use the username of the new account where it was transferred for its custom URL.

    Reach out again if there’s anything else we can do for you.

  • legajosonline
    Fecha de respuesta 2 de mayo de 2024, 8:52

    Thanks very much