Devolución cobro

Buenos días , he recibido un cobro de worldpay de 4,99 € sin justificación porque no me ge dado de alta en ningún sitio y quería que me devolviesen dicha cantidad y me diesen de baja , espero su respuesta , un saludo .

Hi Raquel,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

About your question, can you give us more details about this payment? We also do not use Worldpay for receiving subscription payments. But we use Worldpay for payment integration with forms. Jotform is a feature-rich online form builder that lets you create powerful forms to collect important information. It is used safely by millions of non-governmental organizations, educational institutions, small businesses, corporate businesses, and individual users all over the world.

So, if you have filled up a form that uses Woldpay as a payment processor, what you need to do is reach out to the form owner for this.

Let us know if you have more questions or need more help.