Unable to get pass through email field.

  • losgalanespadelrd
    Fecha de consulta 30 de abril de 2024, 11:01

    Unable to get pass through email field Screenshot 20

    Se queda asi

  • Silvano Jotform Support
    Fecha de respuesta 30 de abril de 2024, 11:40

    Hi losgalanespadelrd,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I tested your form and everything seems to be working as it should. I was able to get pass the email field. Here's the screencast of my result: Unable to get pass through email field Screenshot 20

    Is the form embedded to a website? If yes, can you provide us with the link to the page where the form is embedded? As a precaution, I have cleared your form's cache to refresh your form. This normally fixes temporary issues.

    Once we hear back from them, we'll be able to move forward with this.