How to increase my usage and limits?

  • jenfirbello
    Fecha de consulta 28 de abril de 2024, 8:40

    Necesito hacer una encuesta para 500 personas. Mi plan está limitado. Que puedo hacer para aumentar la cantidad de envíos y formularios?

  • Eliza Jotform Support
    Fecha de respuesta 28 de abril de 2024, 10:58

    Hi jenfirbello,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I checked your account and saw that you're currently subscribed to our Starter (Free) plan, which gives you a monthly limit of 100 submissions, which automatically resets every month. You can check out this page about Understanding Your Account Usage and Limits. If you're expecting to get more than 100 submissions in a month, I suggest you upgrade to a higher plan to get more submissions. Let me show you how to do that:

    1. On your My Forms page, click on Pricing right before your Profile Photo/Avatar.

    2. On the Pricing page, select the plan that you want.

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    3. On the Checkout page, select your preferred payment schedule.

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    4. Enter your Billing details, and select your preferred payment method. If you chose Credit Card, enter your card details.

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    5. Agree to the Terms of Service, and click on Complete.

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    Let us know if you have any other questions.