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RAULFecha de consulta 27 de abril de 2024, 22:44
Hola !,
Estaba haciendo un formulario de registro que aún no he terminado. Subí una hoja de cálculo excel para probar si podía autorrellenar los campos del formulario, e inmediatamente me suspendieron la cuenta?
Porqué? Por favor reactivar si fue un error, necesito terminar este trabajo urgente hoy. O de otra manera indicarme cuál es el fallo y puedo arreglarlo.
Gracias. Espero su contestación a la brevedad posible.
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Mary Jotform SupportFecha de respuesta 27 de abril de 2024, 23:17
Hi Raul,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, please share with us the email address of the suspended account so we can check.
Once we hear back from you, we'll be able to help you with this.