Product List: Translate product description

  • madaquinones
    Fecha de consulta 27 de abril de 2024, 21:32
    There's a problem with the option of translating the form. It translates everything except for the description of one of the payable packages.

    Thank you for your help!

  • Mary Jotform Support
    Fecha de respuesta 27 de abril de 2024, 23:57

    Hi Daniella,

    Unfortunately, it is not possible to translate product descriptions in the product list field. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • madaquinones
    Fecha de respuesta 28 de abril de 2024, 7:47

    Thank you. Weird, because it does translate it for the other 2 products, but not for the last one. It seems like an error.


  • Mary Jotform Support
    Fecha de respuesta 28 de abril de 2024, 7:56

    Hi Daniella,

    I checked, and I see that all the product descriptions are not being translated.

    Product List: Translate product description Image 1 Screenshot 20

    Can you take a screenshot of what you are seeing on your end so we can check? This guide will show you how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.

  • madaquinones
    Fecha de respuesta 28 de abril de 2024, 7:57

    You're totally right! I must have seen it wrong yesterday when I translated the first time. Would be amazing to have it translated it. I remain available for anything. Cheers!


  • Mary Jotform Support
    Fecha de respuesta 28 de abril de 2024, 8:14

    Hi Daniella,

    Yes, I have escalated this as a feature request to our Developers and if there are any updates, we will get back to you via this thread.

    Let us know if you have any other questions.

  • Finley Product Triage Specialist
    Fecha de respuesta 20 de agosto de 2024, 5:12

    Hi Daniella,

    Thanks for reaching out to us for help. Our developers team have implemented this feature and you can now add translations to your Product Descriptions. Here's how to do it:

    • In Form Builder, click on Settings in the orange navigation bar at the top of the page.
    • Then, in Form Settings, click on Show More Options and under Form Languages click on Edit.
    • After that, hover over the language you want to add translations to, and then click on the Pen icon to edit it. Scroll down and you can observe that now product descriptions are translatable.

    Product List: Translate product description Image 1 Screenshot 20

    Please give it a try and let us know if you have any other questions.