Cuenta suspendida

  • hernanquila
    Fecha de consulta 26 de abril de 2024, 10:39

    Hola buenos días,


    Necesito tener acceso a mi cuenta ya que tengo un formulario que necesito urgente.


    saludos


  • Shirized Jotform Support
    Fecha de respuesta 26 de abril de 2024, 11:16

    Hi Hernán,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, returning to your question, are you referring to another account? I checked your forms, but it's currently working. If yes, can you share with us the email address or the username associated with that account, so I can check? You can also share the form under that account.

    Once we hear back from you, we'll be able to move forward with a solution.