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digitalfumysamFecha de consulta 24 de abril de 2024, 9:03
hola estoy tratando ocupar este widget pero no lo puedo usar por que aparece ese error.
trate de usar otro pero es lo mismo con todos.
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Silvano Jotform SupportFecha de respuesta 24 de abril de 2024, 9:18
Hi Fumysam,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, when I cloned and tested your form, the same thing happened. However, when I clicked on Accept the Geolocation pinned on the widget is accurate. The Geotag on the notification email as well shows the accurate location. As a precaution, I have cleared your form's cache to refresh your forms. This normally fixes temporary issues.
Can you try again and see how it goes? If you run into the same issue, can you try clearing your browser's cache or try a different browser or device?
Give it a try and let us know how it goes.