How to remove captcha?

Additionally, a captcha also began to be requested (this does continue), which I wondered if you could deactivate it because this form is filled out directly by the final client and we have already notice that they found it a little bit annoying; However, in the other forms that are not for final clients, there would be no problem in having it.

Hi temomorfin,

Thanks for patiently waiting. The Captcha will appear when the form receives too many submissions or if the submissions being received in a short period are coming from the same user or IP address. It's a security measure in place to prevent spam submissions. To prevent the system from triggering the Captcha, please submit less than 60 submissions per minute. Also, since you're on a paid subscription, I whitelisted your form. This will also prevent the captcha from appearing.

Reach out again if you need any more help.

Thank u

Hello, the problem with the captcha is still happening; the maximum of submissions that we have in a minute are four or less. Could you please help me with that? I need that the captcha does not appear anymore when costumers are filling it due to some of them find it annoying. Thanks

Hi temomorfin,

Thanks for getting back to us. To make sure, are you referring to the Re-inscripción de socios form? I've made sure this form is whitelisted now. I've also cleared your form caches. Can you try it again and see how it goes?

Let us know if you have any other questions. 

Is happening in different forms, even in a new form that I just created. Could you please whitelist all my forms? Or even delete the captcha will be better, specially in all the forms that are filled by the costumers.

Hi temomorfin,

Thanks for getting back to us. I've whitelisted your account. You can test your forms to ensure that the Captcha has been removed.

Let us know if there’s anything else we can do for you.

Yeah, I think the situation was solved;, if it appears again I´ll notice you. Thank u so much