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Como puedo descargar los archivos insertados en los formularios y eliminarlos del almacenamiento interno?

Hi aranzaceron,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

For you to download the files inserted in the forms and delete them from the internal storage, here's how to do it:

First, you need to download the files that were inserted in your forms. Here's how to do it:

1. In Form Builder, click on the Form Builder option in the top left corner of the page.
2. Click on the Tables.
3. In Tables, click on the Download All button in the top right corner of the page.
4. Click on the Download Attachments option.
5. The download link will be sent to your email.

After you download the file, we can now delete it from internal storage, here's how to do it:

1. In Form Builder, click on the Form Builder option in the top left corner of the page.
2. Click on the Tables.
3. In Tables, click this check box to select all the submissions.
4. Click the Delete button in the top right corner of Tables.
5. Click the Move to Trash button to delete all the entries from Tables.
6. Click the three-dot icon to open the main tab’s menu.
7. Select the Thrashed entries option.
8. Click the Select All check box.
9. Click the Delete Forever button.
10. Click the Delete button.

After you click the Delete button, all the entries will be purged from your form.

We also have a guide about How to Delete Form Submission Data and How to Download the Submission Files that you can check out.

Let us know if there’s anything else we can do for you.

Thanks a lot!