Cómo clonar un formulario existente desde una URL

  • Gonzalo_jimenez
    Fecha de consulta 15 de abril de 2024, 15:57


    quiero pasar un formulario existente de una cuenta a otra, pero me sale asi

    Jotform Thread 13910721 Screenshot
  • Afzal Jotform Support
    Fecha de respuesta 15 de abril de 2024, 16:35

    Hi Gonzalo,

    Thank you for reaching out to Jotform Support. I am currently using a translation to provide assistance, but if you want to get assistance in Spanish language, we can forward your request to our Spanish Support Team, but please note that it may take longer to receive a response.

    Please note that cloning is different from moving the form. Cloning your forms using a form URL is easy to do. Let me walk you through it:

    1. Open your My Forms page and click on Create Form on the left side of the page.

    Cómo clonar un formulario existente desde una URL Image 1 Screenshot 40

    2. In the window that opens up, click on Import Form

    Cómo clonar un formulario existente desde una URL Image 2 Screenshot 51

    3. In the next window, click on From a Webpage

    4. Paste the form link into the Enter URL field and click on Create Form.

    Cómo clonar un formulario existente desde una URL Image 3 Screenshot 62

    After cloning your form, it will open up in Form Builder automatically. Now, you can edit the way you want it and publish it.

    Give it a try and let us know if you need any more help.

  • Gonzalo_jimenez
    Fecha de respuesta 15 de abril de 2024, 16:42

    es que ya hice todos esos pasos pero a la hora de poner la URL me genera este error. eso es lo que quiero arreglar como se encuentra en la captura que te envié al principio

    Unauthorized request. You do not have access to this form

  • Afzal Jotform Support
    Fecha de respuesta 15 de abril de 2024, 17:09

    Hi Gonzalo,

    Thanks for getting back to us. The error message you are seeing suggests that cloning the form option is turned off on the form or from the account settings. You can allow the form cloning from the form settings. Let me show you how:

    1. On your My Forms page, hover your mouse over your form and click on Edit Form on the right side of the screen.
    2. In Form Builder, in the orange navigation bar at the top of the page, click on Settings and then click on Show More Options.
    3. In the Form Settings menu, scroll down and select No in the Prevent Cloning dropdown menu.

    Cómo clonar un formulario existente desde una URL Image 1 Screenshot 30

    You will also need to check the option "Do not allow my forms to be cloned by other users." from your account settings.

    Cómo clonar un formulario existente desde una URL Image 2 Screenshot 41

    Give it a try and let us know how it goes.

  • Gonzalo_jimenez
    Fecha de respuesta 15 de abril de 2024, 17:15

    mira hice los pasos y tengo todo como me indican y sin embargo sigue saliendo el error

    Unauthorized request. You do not have access to this form

    Cómo clonar un formulario existente desde una URL Image 1 Screenshot 40Cómo clonar un formulario existente desde una URL Image 2 Screenshot 51

    Cómo clonar un formulario existente desde una URL Image 3 Screenshot 62

  • Afzal Jotform Support
    Fecha de respuesta 15 de abril de 2024, 17:56

    Hi Gonzalo,

    Thanks for getting back to us. I cloned the form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Cómo clonar un formulario existente desde una URL Image 1 Screenshot 20

    I have cleared your form caches as a precaution. Please try again and if the issue persists, let us know and I will move the cloned version of the form to your account.

    Once we hear back from you, we'll be able to move forward with a solution.