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Luis RaulFecha de consulta 15 de abril de 2024, 15:30
Como puedo reactivar una cuenta suspendida
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Mightor Jotform SupportFecha de respuesta 15 de abril de 2024, 16:13
Hi Luis,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, your account has been suspended because of Phishing which is against the Terms of Use, on the Formulario Promoción Guerrero. I deleted the offending form and reactivated your account. Try to login back and check if you'll still see any error message.
Let us know if you have any other questions.