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jherlisithaFecha de consulta 10 de abril de 2024, 15:05
Pague y sigo deshabilitado
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Christian Jotform SupportFecha de respuesta 10 de abril de 2024, 17:29
Hello jherlisitha,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, you'd have to wait until they're available again.
Now, let me help you with your question. Can you share more details about the issue? Did you recently upgrade your account but your form or account is still disabled? If yes, it'll help if you can share your account username, email address, or the URL of a form in the account in question.
Once we have a better idea of the issue, we can move forward with the solution.