Problemas con elemento si/no y el formato de traducción (Problems with yes/no element and translation formatting)

Saludos:

Espero que se encuentren bien y en salud.

Estamos teniendo problemas cuando queremos

cambiar la encuesta a layout que las preguntas que tiene elemento si/no no

salen al igual en el pdf (ver imagen como referencia). Otro problema que

tenemos es que en la parte de traducción en los párrafos no quiere cambiarse a

formato Verdana 11pt.

Greetings:

I hope you are well and in health.

We are having problems when we want to change the survey to a layout that the questions that have yes/no element do not come out the same in the pdf (see image for reference). Another problem we have is that the translation part of the paragraphs does not want to change to Verdana 11pt format.

Hello Nilka,

Thanks for reaching out to Jotform Support.  Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

It seems that the screenshot you sent didn't go through. Can you take again a screenshot of what’s happening and send it to us? This guide will show you how to do that.

Once we hear back from you, we'll be able to move forward with a solution.