How many sub-users can I add under the regular BSG plans?

  • fabianr82
    Fecha de consulta 9 de abril de 2024, 13:10

    Hola, una consulta

    De los planes que no son enterprise, hasta cuantos usuarios en simultaneo pueden responder mi formulario?

  • Rose Jotform Support
    Fecha de respuesta 9 de abril de 2024, 15:15

    Hi fabianr82,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Under the Starter plan, you can receive up to 100 monthly submissions. This limit increases if you upgrade to any of our paid plans. You can find our regular plans and the limitations for each of them here. You may also review our guide on Understanding Your Account Usage and Limits.

    Let us know if there’s anything else we can help you with. 

  • fabianr82
    Fecha de respuesta 9 de abril de 2024, 15:47
    Hello Rose, I mean, the simultaneous users who can use my form??
    Does it have a limit of connected users?
  • Rose Jotform Support
    Fecha de respuesta 9 de abril de 2024, 16:02

    Hi fabianr82,

    Thanks for getting back to us. Please note that our standard plans (Free, Bronze, Silver, and Gold) are individual, single-user plans. Unfortunately, it is not possible to add another user to your account. If you need an account that allows multiple users, you can upgrade to Jotform Enterprise. Enterprise accounts can accommodate everyone on your team while giving you full control and visibility into each action taken by members of your team.

    Alternatively, you can use our Form Collaboration feature which allows multiple team members to simultaneously work on the same form. If you need to share your submission data with your team, you can also share your submission table with them. Please check our guide on How to Share Your Jotform Tables and Collaborate.

    Let us know if there’s anything else we can help