Youtube widget is not playing my video.

  • iconstruccion100
    Fecha de consulta 9 de abril de 2024, 0:19

    Buenas Noches:

    Tengo un formulario https://www.jotform.com/build/240977873782879#preview que adjunte un par de videos en Youtube con el widget correspondiente


    Pero no me los reproduce enviando el siguiente error :

    embed.jotform.io rechazó la conexión.

    Que necesuito hacer para que los reproduzca?


    Jotform Thread 13700371 Screenshot
  • Eliza Jotform Support
    Fecha de respuesta 9 de abril de 2024, 3:37

    Hi iconstruccion100,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It looks like our YouTube widget currently doesn't support YouTube Shorts. To fix this, you can replace the URL with this:

    https://www.youtube.com/watch?v=hgc3yew0Jk8

    Here's how to do that:

    1. In Form Builder, click on the YouTube widget, and click on the wand icon to open Widget Settings.
    2. Enter the given URL above into the URL field.
    3. Click on Update Widget.

    Youtube widget is not playing my video Screenshot 30

    Check out the screencast below to see my results:

    Youtube widget is not playing my video Screenshot 41

    Give it a try and let us know how it goes.

  • iconstruccion100
    Fecha de respuesta 9 de abril de 2024, 11:39

    Hola Elisa:

    Es correcto, funciona muy bien con la solución que me ofreces

    MUCHAS GRACIAS por tu soporte

    SALUDOS