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marketingdigitalsiemprenlineaFecha de consulta 6 de abril de 2024, 14:35
Hola puedo cambiar la cuenta de google con la que estoy trabajando en jotform?
la que uso actualmente la voy a eliminar.
gracias.
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Ericson_B Jotform SupportFecha de respuesta 6 de abril de 2024, 17:36
Hi marketingdigitalsiemprenlinea,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. If your account is linked to a Google account. Changing your email address will disconnect your account from your Google account. What I can suggest is that you reset the account's password first to create a Jotform account with a password, and then change the email address afterwards. Let me take you through it:
1. Go to the Jotform Main Page and click on Login.
2. On the login screen, click on Forgot Password.
3. Enter your email address and then click on Send Reset Instructions.
4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.
5. Enter your new password, enter it again to verify it, and then click on Create a New Password.
Your new password is now set and you can use it to log into your Jotform account. Change your email address after you have logged into your account. We have a guide about How to Change Your Account Email Address that you can check out.
Let us know if you have any other questions.