Formulario Precargado no actualiza campo luego de ser actualizado

  • SoporteOperativo
    Fecha de consulta 5 de abril de 2024, 20:53

    Se reemplaza el campo "Nombre de Agente" de texto corto por uno desplegable "Nommbre de Agentito" en el formulario Clone Tecnico (https://www.jotform.com/es/build/240784714682666) pero al momento de precargar este formulario, en el formulario "Demo Test" no se actualiza el campo a Nombre de Agentito.

    Formulario Precargado no actualiza campo luego de ser actualizado Image 1 Screenshot 30

    Tampo se actualizan los Form Fields en las aporbaciones.¿ Como puedo hacer para que se actualicen estos campos de las imagenes?

    Formulario Precargado no actualiza campo luego de ser actualizado Image 2 Screenshot 41


  • Kenneth Jotform Support
    Fecha de respuesta 6 de abril de 2024, 0:22

    Hi SoporteOperativo,

    Thank you for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, please let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your Demo form, and have not found a Prefill Setup. Unless one is made, values from the Clone of Tecnico form, won't be applied to the Demo for.

    I cloned and tested both forms, and was able to prefill the Demo successfully. Let me show you how:

    1. First, I create the Prefill Setting for the Demo Test form targeting the Email and Nombre de Agentito, to pull field inputs: Formulario Precargado no actualiza campo luego de ser actualizado Image 1 Screenshot 40
    2. After that, I selected the submission from the Clone of Tecnico to pull the field input to pass on to the Demo Test form: Formulario Precargado no actualiza campo luego de ser actualizado Image 2 Screenshot 51
    3. Next, I copied the generated Prefill link, which automatically pulls the field data from the Clone of Tecnico form and applies them into the Demo Test form: Formulario Precargado no actualiza campo luego de ser actualizado Image 3 Screenshot 62

    You are welcome to clone and test my Clone of Tecnico and Demo Test Form, and this link is the Prefill link.

    If you have questions, please let us know.