WhatsApp API: Ability to integrate with WhatsApp API

  • Ricardo_webmaster
    Fecha de consulta 5 de abril de 2024, 9:12

    Hola les consulto porque tengo que optimizar el tema de los formularios de mi agencia, hay alguna funcion o API que automaticamente cuando la persona envia el formulario mediante jotform el mismo le llegue de forma completa al whatsapp del viajero?

  • Mikhail Enterprise Support
    Fecha de respuesta 5 de abril de 2024, 11:24

    Hi Ricardo, 

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, we do not have a direct integration with WhatsApp; however, we do provide Jotform API via which you can fetch submissions and use any third-party app like ZapierMake.com, or Pabbly Connect to send them to WhatsApp.

    Also, a workaround would be to configure the Click to Chat feature with WhatsApp. Then, you can have the Whatsapp URL in the Thank You URL settings, so people are automatically redirected and prompted to send you the message on Whatsapp when submitting the form. 

    While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. 

    I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.