Nuestra form está inhabilitada por "From over quota"

Nuestra form no funciona a pesar que ya es un mes nuevo y debería de reiniciarse el Límite de respuestas a la form.

Hi flowautomationsuser,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question.

I have recalculated your account's limit, and your account's limit has been refreshed. It should be working by now. We would also recommend that if it happens again, try to clear your account's cache. Although caches aren't cleared automatically, it's easy to do it manually. Let me show you how:

• On your My Forms page, hover your mouse on your Profile Avatar icon.
• In the window that opens, click on Settings.

• In the Settings menu, scroll down to the bottom of the page and click on Clear Cache. That's it, you're done.

You can also check this guide for more information about clearing caches.

Let us know if you have any other questions.