Tengo la cuenta bloqueqda

  • udfv
    Fecha de consulta 3 de abril de 2024, 8:40

    Me bloquearon la cuenta.

  • Jemuel Jotform Support
    Fecha de respuesta 3 de abril de 2024, 8:45

    Hi udfv,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

    Unfortunately, we are unable to see the attached image. Can you please try to attach it again? This guide will show you how to do that. Please provide us with the account email address for the blocked account so that we can investigate further. When we checked the account you used to open this thread, the status of the account is active and under the starter (free) plan.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.