ENVIO DE FACTURA

Buenas tardes, solicito su apoyo para el envió de la factura sobre el pago realizado por el servicio
En caso de requerir documentación, favor de indicarnos para poder compartirla y realizar el tramite mencionado

Hi maestrodeclientes,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. It’s easy to check your invoices. Let me show you how:

1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
2. Click on Settings to go to your Account Settings.
3. Under Account Settings, click on the Billing tab.
4. Scroll down a bit and you should be able to see the Invoices section. 
5. Click on the View link on each invoice to see their details.

Let us know if you have any other questions.

In this section?

I click but it doesn't show me any document

Hola maestrodeclientes,

Lamentamos que presentes inconvenientes al intentar ver tu factura. Te comparto el documento por este medio, haz clic aquí para acceder a ella. Si el inconveniente persiste al intentar visualizarla, por favor envíanos una grabación de pantalla, puedes subir el video a una plataforma como Google Drive, Dropbox o Loom y compartirnos el enlace, esto nos ayudará a tener una mejor idea de lo que ocurre.

Estaremos atentos a tu respuesta.

¿Hay manera en que se pueda enviar o descargar el archivo XML?

Hi maestrodeclientes,

Thanks for getting back to us. Please use this link to access the invoice. Make sure that you are logged in to your account.

Reach out again if you have any other questions.