I am getting message for Upload Space.

  • EcoEdiciones
    Fecha de consulta 1 de abril de 2024, 11:46

    Mi cuenta dice que ya estoy cerca del limite de espacio. Ya borre todos los envíos de mi formulario, imágenes de mi formulario y este número no baja. Entonces, ¿en dónde puedo liberar espacio?

  • Harshad_P Jotform Support
    Fecha de respuesta 1 de abril de 2024, 11:53

    Hi EcoEdiciones,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand you are getting messages for upload space. I've checked your account and recalculated the space. The Uploaded Space is reduced to 7 MB out of the limit of 100. You should not receive the message anymore.

    Reach out to us if you need any more help.

  • EcoEdiciones
    Fecha de respuesta 1 de abril de 2024, 12:18

    Many thanks, that was exactly my question.

    And thank you so much for helping me with this issue.