Send form submission result to user email

  • contactocies
    Fecha de consulta 1 de abril de 2024, 11:45

    Hola, deseo saber cómo le puede llegar un resultado final a su correo después

    de haber llenado ciertos campos y cumplir algunas condiciones, como puedo hacer para que ese resultado final le llegue a la persona a su correo. Gracias

  • Jefferson Jotform Support
    Fecha de respuesta 1 de abril de 2024, 12:17

    Hi contactocies,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

  • Jefferson Jotform Support
    Fecha de respuesta 1 de abril de 2024, 12:27

    Hi contactocies,

    Thanks for patiently waiting. Now, let me help you with your question. If I understand your concern correctly, you would like to send an email notification to the person who filled up your form with the results of their submission. You can do that by adding an Autoresponder to your form. Also, please note that you cannot dynamically display a paragraph field in the email notification, so we need to use instead the long text field and add a condition to it. Let me show you how:

    1. In Form Builder, click on the Add Form Element and add a Long Text field to your form.
    2. Click on the Gear Icon of the Long Text field.
    3. In the Long Text Properties, go to the Advanced tab, and toggle Hide Field as On

    Send form submission result to user email Image 1 Screenshot 60

    Next, we need to add a condition that copies the text from your paragraph to the long text field based on the condition. Let me show you how:

    1. In Form Builder, click on the Settings tab at the top of your page, and go to the Conditions tab on the left side of the page.
    2. Click the Add Condition button and select the Update/Calculate Field
    3. Add the necessary conditions as follows:
    4. IF: Total
    5. STATE: Less Than
    6. TARGET: Value
    7. VALUE: 11
    8. DO: Calculate Field Value
    9. Paste the text from the paragraph in the field area based on this condition.
    10. SUMMARY: Resultado
    11. Hit on Save to update changes in the condition. Send form submission result to user email Image 2 Screenshot 71  

    Repeat the same steps for the other paragraph:

    1. In Form Builder, click on the Settings tab at the top of your page and go to the Conditions tab on the left side of the page.
    2. Click the Add Condition button and select the Update/Calculate Field
    3. Add the necessary conditions as follows:
    4. IF: Total
    5. STATE: Greater Than
    6. TARGET: Value
    7. VALUE: 11
    8. DO: Calculate Field Value
    9. Paste the text from the paragraph in the field area based on this condition.
    10. SUMMARY: Resultado
    11. Hit on Save to update changes in the condition.  Send form submission result to user email Image 3 Screenshot 82

    This time, we need to add an autoresponder email to send to the user's email after submission.

    1. In Form Builder, click on the Settings tab in the orange navigation bar at the top of the page. 
    2. Click on the Emails tab on the left side of the page and click on the Add Email button.
    3. Select the Autoresponder Email and hit Save

    Send form submission result to user email Image 4 Screenshot 93

    That's it! Test your form and the user should receive the results after submission. Check out my screencast below:

    Send form submission result to user email Image 5 Screenshot 104

    You can also check out this guide on Setting Up Autoresponder Emails.

    Give it a try and let us know how it goes.



  • contactocies
    Fecha de respuesta 1 de abril de 2024, 17:42
    Thank you, this is what I need, how can I clone this form so I can use it?


  • Aravir Jotform Support
    Fecha de respuesta 1 de abril de 2024, 19:53

    Hi contactocies,

    Thanks for getting back to us. You can clone my colleague's demo form using this link. We have a guide on How to Clone an Existing Form From a URL.

    Let us know if you have any other questions.