Option to improve the plan

Hello!! It doesn't let us improve the plan to get more answers.

Hi capitaltechnomx,

Thanks for reaching out to us for help. Can you explain a bit more about the issue, so I can get a better idea of what's happening? Are you having issues with upgrading your account? If so, it would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

It doesn't give us the option to improve the plan, there's the section but
it doesn't let us squeeze it to improve the plan
El El jue, 28 de marzo de 2024 a la(s) 1:17 p.m., Jotform <
noreply@jotform.com> escribió:
...

Hi capitaltechnomx,

Thanks for getting back to us. Unfortunately, the screenshot you are trying to share did not go through successfully. Is there an error showing when you try to upgrade?

Please add the image by clicking the image icon on the thread you see in the Your Answer section.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.