embedded form is not responsive on mobile

  • hoteleshot
    Fecha de consulta 27 de marzo de 2024, 19:09

    Hola

    Esta forma insertada en mi web se ve y funciona bien en desktop pero no aparece en móvil. Por favor recomendar la solución

    Anexo link

    Muchas gracias

    Juan

  • Raymond Jotform Support
    Fecha de respuesta 27 de marzo de 2024, 22:31

    Hi Juan,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Can you share with us the link to your website where the form is embedded so we can check it out and see what's going on? In the meantime, consider trying to embed your form using the iFrame code found in Form Builder. Let me show you how to do that:

    • In Form Builder, click on the Publish tab.
    • select the Embed section, and the iFrame option.
    • Copy its code and use it on your website.
      embedded form is not responsive on mobile Image 1 Screenshot 20

    Give it a try and let us know how it goes.